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Let's put a stop to the government's game of 'gotcha'


Recent government reports highlight high error rates and levels of improper payments related to claims for power mobility devices (PMD). Subsequent news coverage lays the blame squarely on durable medical equipment (DME) suppliers, while ignoring the real cause, the government itself. CMS has for many years ignored pleas from physicians and the PMD industry to provide a clear objective standard for documenting medical necessity and a multi-page clinical guide to assist physicians in satisfying documentation requirements in a uniform manner. This strategy enables CMS and its contractors to apply confusing subjective policies to deny legitimate PMD claims either upon initial filing or via multiple post-pay audit cycles. Subsequently, misleading reports are issued using deceptive data that results in new levels of Congressional legislative action. As an industry, we should expect more from our government and its agencies.

Important information just in from AAHomecare

Tuesday, November 2, 2010

Here's something from AAHomecare that landed in my email in-box a few minutes ago. It's a good laundry list of what the industry is up against these days.

Mike Pfister: Put 'faces on claims'


If there's a wheelchair provider that knows how to get the word out about what it's doing for customers, it's The Scooter Store.

Scooter Store launches new branding strategy


NEW BRAUNFELS, Texas - The Scooter Store announced this week that it will be working with an integrated group of advertising and marketing agencies to "shape a new brand strategy" for the company.

Calling the entire HME industry: Read this immediately and please help stop competitive bidding

Monday, March 29, 2010

It's mission critical on the competitive bidding front, and the industry needs every single provider, consultant, manufacturers reps—all industry stakeholders—to help end this wrong-headed program once and for all.

The need is more urgent than ever.

Serious about employee surveys

Wednesday, October 28, 2009

A company called Vovici announced today that it has been selected by The Scooter Store to "manage employee feedback efforts" (in layman's terms: Vovici's Web-based software will be used by The Scooter Stor

Show them the money

Wednesday, September 30, 2009

The Scooter Store today joined a growing group of industry stakeholders that are taking the OIG to task for a report claiming the power mobility industry enjoys enormous profits. That's "laughable," says Doug Harrison, CEO and founder.

Keep your friends close and your enemies closer, or something like that

Wednesday, September 16, 2009

AAHomecare is in a difficult position. It is the industry’s national association, yet it has a relatively small membership. As such, non-members are often prone to question the association’s motives on a variety of issues.